Reference

How a880 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your session secure.

Account data collected at registrationbKash, Nagad, Rocket transaction recordsCookie and device session dataYour right to access or delete dataContact path for data requests

Explore the Lobby Read FAQ

DATA REQUEST CHANNELS

Reach Us About Your Privacy Rights

You can contact our support team to request a copy of your data, ask for corrections, or raise a concern about how your information is used. We aim to respond to all privacy-related messages within a reasonable timeframe. Availability of specific response paths may vary depending on your region and local law.

Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can locate your account wallet quickly.

Live Chat Open the chat widget from any page on a880 to speak with the support team directly about a privacy question or data concern linked to your account.

Account Settings Path Log in, go to your account settings, and use the data and privacy section to review what is stored or to submit a correction request without contacting support.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Our data practices are built around four areas: how we secure your information, how cookies work on your device, how long we keep records, and what controls you have. Each area is described below so you know what is happening with your account data at every stage.

Account Security

Your login credentials are stored in encrypted form. We use SSL on every page and require OTP verification for sensitive account actions, including payment method changes.

Cookies and Sessions

Session cookies keep you logged in as you move between the lobby and your wallet. You can clear cookies in your mobile browser settings; this will end your active session.

Data Retention

Active account data is held for the life of your account. After closure, we retain transaction records — including bKash, Nagad and Rocket payment logs — for the period required by applicable rules.

Your Right to Request Changes

You can request a copy of your stored data, ask us to correct inaccurate details, or request deletion where permitted. Use the email or live chat channel to start the process.

What We Collect and Why We Keep It

a880 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact number, and email address when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp — this is necessary to reconcile your account wallet and resolve any payment queries.

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Device data such as your browser type, IP address and session cookies are recorded to maintain login continuity across mobile and desktop. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad and Rocket — is limited
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strictly to what those services need to complete your transfer. We retain account records for as long as your account is active, and for a defined period after closure as required by applicable rules. Availability of our services, and the data obligations that apply to you,
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depend on your local law and the eligible regions in which our platform operates. If you are outside a supported region, the data terms in your jurisdiction take precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on a880

Below are the questions we get most often about data, privacy and account information. If yours is not here, contact support through live chat or email.

We collect your name, mobile number and email at registration. If you deposit via bKash, Nagad or Rocket, the transaction reference and amount are also logged against your account.

Payment details are shared only with the relevant payment processor — bKash, Nagad or Rocket — to complete your transfer. We do not pass this to unrelated third parties.

Contact us by email or live chat with your registered mobile number. We will identify your account and provide the data we hold within a reasonable timeframe, subject to verification.

You can request deletion. We will remove your personal data where permitted, but transaction records tied to bKash, Nagad or Rocket payments may be retained as required by applicable rules.

Yes — session cookies maintain your login state across mobile and desktop. You can block or clear cookies in your browser settings, though this will log you out of your current session.

Access to a880 and the data terms that apply depend on your local law and eligible regions. If you are outside a supported region, your local jurisdiction takes precedence over this policy.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How a880 Handles Your Personal Information

Reach Us About Your Privacy Rights

Security, Cookies, Retention and Your Controls

Account Security

Cookies and Sessions

Data Retention

Your Right to Request Changes

Common Questions About Your Data on a880

01 What personal data does a880 collect when I register?

02 Is my bKash or Nagad payment information shared with anyone?

03 How do I request a copy of the data a880 holds on me?

04 Can I ask a880 to delete my account data?

05 Does a880 use cookies, and can I turn them off?

06 Does this privacy policy apply to me if I am outside a supported region?

Privacy Policy

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